Customer Service Superheros
It’s been said before but I have to say it again. The customer service team at DealDash is the best I’ve ever encountered, like Superheros!
The customer service is so good that I’ve been bidding on DealDash for nearly 2 years and I am as loyal to them as they are to me. One of my favorite things to bid on are the Keurig coffee K-cups. If I don’t win these auctions I always use the Buy it Now feature (BIN) to get my coffee cups and my bids back so that I may continue playing. The BIN is the feature of DealDash that if you have used all of the bids you allotted for an item you can Buy it Now at retail price and get all the bids back for free. So if the item retails at $10.00 the maximum number of bids you should use is 66. That’s $10 divided by price per bid ($0.15). The number of used bids would also depend on the ending price of the item and if it’s free or not. In general if you get to your 66 bids for a $10 item, it’s best to stop bidding and Buy it Now to get your bids back, otherwise you’ll risk overbidding on the product.
Related: DealDash.com Ranks High in Customer Service
One time I did the obvious and had to BIN a box of coffee. When it arrived it was a week past the “best by” date. At first I thought that was odd. I have never had that happen before. I was actually more worried about it having happen to someone else so I emailed DealDash customer service and in only a few hours they replied. No problem. Either return it to a local store or we can send you a return label to mail it back and we will replace it immediately. DealDash is a company that stands behind their customer service and treats their customers fairly.
In the end I received a new box of coffee and I didn’t have to make my husband drink the old one to see if he noticed any odd flavor. The customer service rep at Deal Dash informed their supplier to not let this happen again. Who could ask for anything more. Way to go DealDash, thanks for treating your customers great! You’re customer service superheros!
