Is DealDash Legit?

The internet has made it easier than ever to convince people to buy a product that doesn’t match what’s advertised, or to sign up for a service that never materializes. At the same time, society has always had its share of unscrupulous men willing to mislead others for their own gain. 

As the internet’s most popular bidding fee auction site, DealDash has seen its share of doubters. In some ways, it’s not surprising. Most people aren’t used to seeing the kinds of savings that are possible on DealDash, and there’s a general climate of distrust these days toward both private companies and public institutions. 

But the truth to the question at hand is simple: DealDash is legit. 

We have proven that again and again, not only through accreditation and positive company reviews from third-party websites, but from the important and trustworthy source there is: Our own customers. 

Still need convincing? 

Then read on. 

Our Customers Love Our Auctions

Online reviews have become an integral part of online commerce. From where to eat to what clothes we buy to what video games or movies we watch — every product we buy or service we use comes with multiple platforms offering reviews. 

At DealDash, we think this is one of the best ways to judge whether a company is “legit.” In our case, the numbers speak for themselves. 

24,000 reviews of DealDash on The Apple App Store with an average rating of 4.3 of 5.

As Queen Karla said in her 5-star review: 

“I love the deal dash app. One thing I love is the convenience of clicking on the icon and not having to go the webpage route. Was so glad when they got the app up and running. I can’t think of any improvements to the app except I would like a section that kept track of how much of your actual money you have into it via buying bids and merchandise. I also love the new system of getting daily free bids posted to your account when you log in and spend one bid each day.”

37,000 reviews on the Google Play Store — the majority of them with 4 or 5 stars.

This is what Marie Young wrote in March 2022 

I like Deal Dash. I have won a few times. I also did have to put myself on a budget, lol. D.D. also gives away bids and I am always thrilled when I get a certificate from them in the mail. Their customer service is absolutely the best! Thank you Deal Dash, I just received bids in the mail 😁

It’s understandable that not everyone trusts online reviews. If you’re still not convinced, you should head over to our YouTube and Vimeo channels. 

That’s where you will see the reality of the DealDash community, which is full of diverse and generous people. Most weeks, we have a new montage of videos from customers sharing their favorite products won through our auctions, providing tips for how others (basically their own competition) can succeed on DealDash, or their resolutions for the New Year. 

If our company wasn’t legit, we probably wouldn’t receive so many customer videos showing off their favorite coffee mug

World-Class Customer Service

DealDash works hard to provide some of the best customer service available anywhere. Our customer service team can be contacted 24/7

We work hard to respond to every customer, no matter the issue or how complicated it might be to solve it. 

This Google review is a perfect example of why we respond to each and every review, as well as the customers who approach us directly. 

“I’m resending my review and giving 5 stars,” Tami wrote on Google. “I tried to find my 1 star review from the other day, no luck. The situation has been corrected and customer service has gone beyond measures to make sure I am satisfied. Win or lose, DealDash has excellent customer service and always tries to make things right. Thank you DealDash, for being there and understanding my situation. Best Customer Service!”

You’ll see the same thing with customer-written reviews at SiteJabber, where DealDash has over 4000 reviews with an average rating of 4.29 stars, and TrustPilot, which has been gathering DealDash reviews since 2014, with 81% of reviews rating us at 5 stars. For the customers who express their dissatisfaction, we work hard to resolve each and every person’s issue, no matter the time.  

Customers can contact DealDash through several channels: by email, live chat, or on the phone. Our customers don’t need to worry about trying DealDash and being ignored. DealDash

offers a 100% Money Back Guarantee on the first purchase of bids. 

That means trying DealDash is risk-free. If a customer doesn’t like DealDash, we totally understand. Bidding fee auctions may not be for everyone. That’s why we refund customers who decide it’s not for them. 

But most of our customers love winning auctions on DealDash. You can even see the list of customer-submitted images on our list of recent Winners page. 

Crunching DealDash Numbers

The pay-to-participate auction model can be difficult for many people to understand at first. But we try our best to make the process as transparent as possible. 

For example, many people wonder how DealDash makes money. It’s actually very straightforward. 

  • At the start of each DealDash auction, a 10-second timer begins. 
  • During the countdown, any user with prepaid bids in their DealDash account is able to place a bid.
  • When a higher bid is placed, the countdown clock resets for another 10 seconds.
  • This cycle continues as long as higher bids come in — until the 10-second timer finally ends. 
  • At the conclusion of the auction, the total revenue amounts to the prepaid bids placed by the participating bidders and the final sales price of the auction.

So DealDash makes money from prepaid bids and the final sales price of the auction. It’s not that different from the way many other internet auctions function. 

DealDash Is Professionally Accredited & Audited

Lots of DealDash customers love the rapid-fire strategy involved in trying to win auctions. That’s great. We want it to be fun. However, it’s most important that the auctions are fair. 

That’s why we asked for an external audit of our bidding platform in 2020. We wanted to make sure that there was no tampering of our auctions, or scams being run on our customers. 

The report found no issues, and it can be requested at any time from our Customer Support team. 

One of the most reliable sites for authentic company reviews is from the Better Business Bureau, which has a DealDash profile full of authentic and positive customer reviews. 

The truth about DealDash is simple: 20 million people now use DealDash. Businesses don’t continue to grow in popularity without offering something real and trustworthy — and ideally, fun. 

If you’re reading this because you’ve been curious about trying us out, we encourage you to use the promo code “dealdash2022” upon registration to get an extra 100 free bids with your first Bid Pack purchase.

Not only is DealDash legit: We think you will really enjoy it!