Is DealDash Legit?

The internet has made it easier than ever to convince people to buy a product that doesn’t match what’s advertised, or to sign up for a service that never materializes. At the same time, society has always had its share of unscrupulous men willing to mislead others for their own gain. 

As the internet’s most popular bidding fee auction site, DealDash has seen its share of doubters. In some ways, it’s not surprising. Most people aren’t used to seeing the kinds of savings that are possible on DealDash, and there’s a general climate of distrust these days toward both private companies and public institutions. 

But the truth to the question at hand is simple: DealDash is legit. 

We have proven that again and again, not only through accreditation and positive company reviews from third-party websites, but from the important and trustworthy source there is: Our own customers. 

Still need convincing? 

Then read on. 

Our Customers Love Our Auctions

Online reviews have become an integral part of online commerce. From where to eat to what clothes we buy to what video games or movies we watch — every product we buy or service we use comes with multiple platforms offering reviews. 

At DealDash, we think this is one of the best ways to judge whether a company is “legit.” In our case, the numbers speak for themselves. 

24,000 reviews of DealDash on The Apple App Store with an average rating of 4.3 of 5.

As Queen Karla said in her 5-star review: 

“I love the deal dash app. One thing I love is the convenience of clicking on the icon and not having to go the webpage route. Was so glad when they got the app up and running. I can’t think of any improvements to the app except I would like a section that kept track of how much of your actual money you have into it via buying bids and merchandise. I also love the new system of getting daily free bids posted to your account when you log in and spend one bid each day.”

37,000 reviews on the Google Play Store — the majority of them with 4 or 5 stars.

This is what Marie Young wrote in March 2022 

I like Deal Dash. I have won a few times. I also did have to put myself on a budget, lol. D.D. also gives away bids and I am always thrilled when I get a certificate from them in the mail. Their customer service is absolutely the best! Thank you Deal Dash, I just received bids in the mail 😁

It’s understandable that not everyone trusts online reviews. If you’re still not convinced, you should head over to our YouTube and Vimeo channels. 

That’s where you will see the reality of the DealDash community, which is full of diverse and generous people. Most weeks, we have a new montage of videos from customers sharing their favorite products won through our auctions, providing tips for how others (basically their own competition) can succeed on DealDash, or their resolutions for the New Year. 

If our company wasn’t legit, we probably wouldn’t receive so many customer videos showing off their favorite coffee mug

World-Class Customer Service

DealDash works hard to provide some of the best customer service available anywhere. Our customer service team can be contacted 24/7

We work hard to respond to every customer, no matter the issue or how complicated it might be to solve it. 

This Google review is a perfect example of why we respond to each and every review, as well as the customers who approach us directly. 

“I’m resending my review and giving 5 stars,” Tami wrote on Google. “I tried to find my 1 star review from the other day, no luck. The situation has been corrected and customer service has gone beyond measures to make sure I am satisfied. Win or lose, DealDash has excellent customer service and always tries to make things right. Thank you DealDash, for being there and understanding my situation. Best Customer Service!”

You’ll see the same thing with customer-written reviews at SiteJabber, where DealDash has over 4000 reviews with an average rating of 4.29 stars, and TrustPilot, which has been gathering DealDash reviews since 2014, with 81% of reviews rating us at 5 stars. For the customers who express their dissatisfaction, we work hard to resolve each and every person’s issue, no matter the time.  

Customers can contact DealDash through several channels: by email, live chat, or on the phone. Our customers don’t need to worry about trying DealDash and being ignored. DealDash

offers a 100% Money Back Guarantee on the first purchase of bids. 

That means trying DealDash is risk-free. If a customer doesn’t like DealDash, we totally understand. Bidding fee auctions may not be for everyone. That’s why we refund customers who decide it’s not for them. 

But most of our customers love winning auctions on DealDash. You can even see the list of customer-submitted images on our list of recent Winners page. 

Crunching DealDash Numbers

The pay-to-participate auction model can be difficult for many people to understand at first. But we try our best to make the process as transparent as possible. 

For example, many people wonder how DealDash makes money. It’s actually very straightforward. 

  • At the start of each DealDash auction, a 10-second timer begins. 
  • During the countdown, any user with prepaid bids in their DealDash account is able to place a bid.
  • When a higher bid is placed, the countdown clock resets for another 10 seconds.
  • This cycle continues as long as higher bids come in — until the 10-second timer finally ends. 
  • At the conclusion of the auction, the total revenue amounts to the prepaid bids placed by the participating bidders and the final sales price of the auction.

So DealDash makes money from prepaid bids and the final sales price of the auction. It’s not that different from the way many other internet auctions function. 

DealDash Is Professionally Accredited & Audited

Lots of DealDash customers love the rapid-fire strategy involved in trying to win auctions. That’s great. We want it to be fun. However, it’s most important that the auctions are fair. 

That’s why we asked for an external audit of our bidding platform in 2020. We wanted to make sure that there was no tampering of our auctions, or scams being run on our customers. 

The report found no issues, and it can be requested at any time from our Customer Support team. 

One of the most reliable sites for authentic company reviews is from the Better Business Bureau, which has a DealDash profile full of authentic and positive customer reviews. 

The truth about DealDash is simple: 20 million people now use DealDash. Businesses don’t continue to grow in popularity without offering something real and trustworthy — and ideally, fun. 

If you’re reading this because you’ve been curious about trying us out, we encourage you to use the promo code “dealdash2022” upon registration to get an extra 100 free bids with your first Bid Pack purchase.

Not only is DealDash legit: We think you will really enjoy it!

Answering your questions

feel safe, secure, and comfortable when it comes to using our website. This transparency has led to many happy users  – about 20 million, to be exact!

So, what are some of the important questions DealDash users have for us and what are the answers? Let’s explore some of the most asked questions and get you the answers you’re looking for. 

FAQ

DealDash was officially launched in 2009 and was created by a man named William Wolfram. At the time of the concept’s inception, William was a 16-year-old entrepreneur who had just lost $20 bidding unsuccessfully for a MacBook on a penny auction site. That inspired him to make his own site that ensured every customer had the opportunity to walk away with something in hand! See our past article when we celebrated our 10-year anniversary for more details.
DealDash doesn’t cost anything to sign up for. The only thing you pay for is the bids needed to participate in the auctions. But, we regularly put those on sale and even offer opportunities to win large bid packs through auctions, allowing you to pay a fraction of the cost that you normally would. There are no other hidden fees or subscriptions involved. You can spend as much or as little as you like. Also, you can purchase any of DealDash’s items directly if you don’t successfully win an auction but still wish to get the product. Even in that circumstance, you’re usually paying less than the retail price and will receive back all the bids you used on the auction. DealDash is legit!
Signing up with DealDash is absolutely free. However, you do have to purchase bids in order to participate in auctions. But have no fear, they regularly go on sale and can be even earned for free from various promotions.
DealDash offers a 90-day money-back guarantee on your first bid pack. If you bid on an auction and don’t win, you have the option to purchase the product for the listed price and have all of the bids you used in the auction returned to your account.
You pay the winning auction price and we get to work to ship your item to you. Oh, and don’t worry – you don’t pay a penny for shipping. DealDash ships across the contiguous U.S. and most provinces in Canada.
Yup, they’re real! You can find reviews about DealDash on third-party websites so you can trust that they’re legitimate. You can find reviews on us on platforms such as Sitejabber, Trustpilot, BBB, Google Play, and more. You can see all our ratings as well as look over the various customer reviews as well as responses from our customer service team. Check out this review from a customer named Toy left this year over on BBB:  Toy C:  “I have been using Deal Dash since 2019 and have won many auctions, at really great deals. Everything has always been delivered to me quickly and as described. Out of the 30+ auctions, I have won only a single item delivered that was damaged and Deal Dash quickly sent a duplicate replacement item to me at no cost. Thanks for all the great deals, can't wait to see what I will win next!”

Unequivocally, DealDash is 100% safe. In fact, customer safety and satisfaction are our number one priorities. We have multiple safeguards in place to ensure our customers can use our website safely. DealDash is legit. 1) You have a 90-day money-back guarantee on your first bid-pack purchase. This way, if you feel you don’t want to continue to use DealDash after your first try, you get a full refund for your first bid pack purchase. 2) All payments are secured. That includes credit cards, debit cards, and PayPal payments. DealDash uses SSL encryption to make sure that every transaction is 100% secured. 3) If you haven’t noticed yet, we take trust and transparency very seriously. Just check out our reviews page for all the info you need on our customer satisfaction.
The savings offered by DealDash are REAL. We work with brands and get products from warehouse overstock to make sure all of our items are new. We charge a small fee to bids to make sure you get the best possible price in the auctions.
Free bids are rewarded to our customers as a thank you for using DealDash through various offers and promotions. You can easily earn free bids easily by leveling up your bidder level, bidding daily, featured promotions, and much more.
All of the items on DealDash are brand new, and we can afford the prices because we work directly with retailers. We establish strong, great relationships with our suppliers and producers to make sure we can get the best deals into your hands. We also have a network of suppliers across the country with overstocked warehouses that we tap into to get great products. Is DealDash legit with their deals? Of course! We also source the products from all over by working with major retailers, brands, and distributors to source a variety of products to keep the selection fresh. Our products can range from big box items or even unique items from international designers. There’s something for everyone on DealDash.
We wouldn’t go as far as to say that there is a single “trick” to winning auctions, but there definitely are tips you can use to increase your chances of winning. Oftentimes, it really boils down to strategy! Aim to only bid on the items you really want, try to bid on one auction at a time, and decide how many bids you’re willing to spend to get that item. It’s also important to set a bid budget for yourself so you don’t feel like you lost out. We have an entire video that goes over how to play that can help you get a better feel for the process.
We’re so glad you asked! DealDash has a thriving online presence, including our YouTube channel where we post regular content and challenges. You can also follow us on our blog platform DealDashTips.com to read more about our products and services.