Penny Auction Tips To Keep You From Making A Mistake

August 24, 2014 DealDash Reviews

My first experience with a penny auction was with another company and I thought my relationship with that company began without too much drama.

Within just a few days of trying my first penny auction, I had won a cruise, 260 e-books, a beer bottling system, and a health and wellness gift card. My total winning bids had me spending less than $50.00. This sounds like I got some terrific deals, but there is more to the story.

Over the course of several months, I had numerous unsatisfactory communications with the online customer service at this penny auction and had to threaten to report the company before they gave me an actual phone number to speak directly with someone. I received emails directing me to claim numbers, which gave me further directions for redemptions, followed by additional membership fees. In short, there were a lot of extra expenses and delays that I had not planned on. It took weeks, and in some instances months, for my wins to arrive. To add to the frustration, the products were not as advertised, unless you could read the small print, which was not available until you had paid for your win and received the redemption details. One example of the unpleasant surprises was the e-books; you could only select from a list of classics. I had paid for something that most eBook readers can access for free, but I didn’t find out any of these things until I had already paid for my wins. Eight months have passed and I still have not accessed any of the eBooks I paid for.

One day as I was trying to communicate with that other company when I heard an advertisement for DealDash. The woman on the commercial said they were “The Fair and Honest Bidding site”. That was nice to hear. I went right to the DealDash site and saw that it even looked dramatically different than the other penny auction site I was having problems with.

The items listed had clear photographs and detailed descriptions of both affordable and luxury items. There were winning limits in place to prevent the same people from winning and best of all, if you were not the winning bidder you could still buy the item at retail cost and get the bids back that you used for the auction. There are also opportunities for you to earn free bids, see who else was bidding, and DealDash stated that all items come with free shipping and would be shipped within 4 days of receipt of my payment. The more I read, the more excited I got.

My first bidding session with DealDash started out great. I purchased the smallest bid package, at a cost of $30.00 for 200 bids, when they were on sale for 15 cents each and began enjoying and winning auctions. The shopping experience has been exactly as you would expect with no hidden fees and no hassle. Customer service is not only prompt and easy to communicate with, they are very courteous and helpful to ensure a good experience. The penny auction site DealDash.com will even give you a full money refund on your first purchase if you’re not satisfied for any reason which is valid for 90 days from when you make your first purchase.

As a result of the very positive shopping experiences I have been a happy DealDash customer ever since the day I joined one year ago on August 25 2013. My tips to you if you’re planning on trying a penny auction site is to chose a site like DealDash, one that has been in business for several years and has a proven track record like DealDash does. They treat their customers good and you won’t be disappointed.

By Mary Dowdell

I have been a DealDash customer since August 2013. I am grandmother of seven and a resident of Virginia.