DealDash Helps: Become a Great Listener
Are you the person that friends and family turn to when they need someone to listen to their concerns? If not, maybe you need a little help in becoming a good listener.
Sometimes your good friends or family might need someone to listen to them, they might be having a problem at work, with another family member, or just be feeling a little down. Being a good listener is a wonderful skill to have, it can help you personally as well as professionally if you become known in your circles for being the person to talk to when problems arise. Here are a few tips on how to be a great listener.
- Set the scene. If you know that one of your friends or family members is having a tough time with a problem you don’t always have to wait for them to come to you. They might be too embarrassed to bring up their problems to you, or think that you might not care enough to listen. If you would like to help them feel more comfortable disclosing their problems to you then you should arrange a time and a place for them to be more comfortable with sharing, such as at a quiet coffee shop, an afternoon walk around the neighborhood, a chat on a park bench, or even over a cup of tea at your house.
- Be an active listener. Don’t just zone out while they are talking, be sure to keep eye contact with them, nod in appropriate places, and ask respectful questions when they are done speaking. Try to repeat back to them what the major problems were to clarify, and to show them that you were paying attention.
- After they are done talking about their problem, be sure to ask if there’s anything that you can do to help them. Most people just want to feel like their problem was heard and understood, but in some cases there might be something small that you could do to help them with their problem. Remember, what goes around comes around and you might be the one needing a little help the next time.
- Lastly, be sure to check back with them in a day or so, even if it’s just a quick text message or email to let them know that you are thinking of them.
If you can master all of these steps with enough confidence to do it naturally then you are on your way to becoming a great listener.
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